Help Center

FAQ

General

WHAT IS VIRGIN HAIR?

HOW LONG DOES YOUR HAIR EXTENSIONS LAST?

WHAT COLOR IS EACH BUNDLE OF HAIR?

CAN YOUR HAIR EXTENSIONS BE DYED/FLAT IRONED?

HOW MANY BUNDLES DO YOU RECOMMEND FOR A FULL HEAD SEW IN?

WHY ARE YOUR EXTENSIONS PRICED THE WAY THEY ARE?

CAN I MAKE CHANGE TO MY ORDER?

Shipping

HOW LONG DOES SHIPPING & PROCESSING TAKE?

DO YOU SHIP INTERNATIONALLY?

WHICH SHIPPING COURIER DO YOU USE? HOW CAN I TRACK MY ORDER?

Refunds & Exchanges

Do you offer refunds?

I order the wrong lengths/style/etc. Can I exchange my items?

Policies

Shipping Policy

Shipping Policy

Return Policy

Return Policy